Anti-Money Laundering (AML) Policy

Last Updated: January 2025 | Version: 2.0

1. Introduction

SportHub365 is committed to the highest standards of anti-money laundering (AML) compliance and requires management and employees to adhere to these standards to prevent use of our services for money laundering purposes.

The AML program at SportHub365 is designed to be compliant with applicable regulations and guidelines in Curacao and the Anjouan Gaming Commission requirements.

2. Policy Statement

SportHub365 has a zero-tolerance policy toward money laundering and the financing of terrorist activities. We are committed to implementing and enforcing effective measures to detect, prevent, and report money laundering and suspicious activities.

This policy applies to all employees, contractors, directors, and anyone acting on behalf of SportHub365.

3. Customer Due Diligence (CDD)

3.1 Identity Verification

All customers must complete our verification process before being allowed to deposit, wager, or withdraw funds. This includes:

  • Full name and date of birth
  • Residential address verification
  • Valid government-issued photo ID (passport, driver's license, national ID)
  • Proof of address (utility bill, bank statement dated within last 3 months)
  • Source of funds documentation when required

3.2 Enhanced Due Diligence (EDD)

Enhanced due diligence measures are applied to:

  • High-risk customers (Politically Exposed Persons - PEPs)
  • Customers from high-risk jurisdictions
  • Large transactions or unusual activity patterns
  • Customers with complex ownership structures
  • Any customer deemed high-risk by our monitoring systems

3.3 Ongoing Monitoring

We conduct ongoing monitoring of customer accounts to identify:

  • Unusual transaction patterns
  • Suspicious changes in account activity
  • Transactions that appear structured to avoid reporting thresholds
  • Any other potentially suspicious activity

4. Transaction Monitoring

4.1 Monitoring Systems

We employ automated monitoring systems to detect suspicious transactions, including:

  • Real-time transaction monitoring
  • Behavioral pattern analysis
  • Threshold monitoring for deposits and withdrawals
  • Cross-account activity analysis

4.2 Reporting Thresholds

Transaction Type Threshold Action Required
Single Deposit €2,000 or equivalent Enhanced verification
Single Withdrawal €2,000 or equivalent Enhanced verification
Cumulative Monthly Deposit €10,000 or equivalent Source of funds verification
Cumulative Monthly Withdrawal €10,000 or equivalent Enhanced due diligence
Structured Transactions Any attempt Immediate investigation

4.3 Suspicious Activity Indicators

We monitor for the following red flags:

  • Frequent deposits followed by immediate withdrawal requests
  • Use of multiple payment methods without reason
  • Third-party payments (using someone else's payment method)
  • Rapid movement of funds between accounts
  • Transactions inconsistent with customer profile
  • Use of anonymizing technologies (VPN, Tor) to conceal location
  • Attempts to avoid verification requirements

5. Record Keeping

5.1 Document Retention

We maintain comprehensive records for a minimum of 5 years from the date of transaction or business relationship termination, including:

  • Customer identification records
  • Transaction records
  • Account files and business correspondence
  • Suspicious activity reports (SARs) and related documentation
  • Training records

5.2 Data Protection

All AML records are stored securely in compliance with data protection regulations. Access is restricted to authorized personnel only.

6. Reporting Obligations

6.1 Suspicious Activity Reports (SARs)

When suspicious activity is detected, we:

  • File a Suspicious Activity Report with the appropriate authorities within required timeframes
  • Maintain the confidentiality of the report
  • Do not inform the customer about the report (tipping-off prohibition)
  • Freeze the account and suspend transactions if necessary

6.2 Regulatory Reporting

We comply with all regulatory reporting requirements, including:

  • Reporting to the Anjouan Gaming Commission
  • Compliance with Curacao AML regulations
  • International cooperation through appropriate channels

7. Sanctions Compliance

SportHub365 complies with all applicable sanctions laws and regulations. We:

  • Screen all customers against global sanctions lists
  • Block transactions from sanctioned countries or individuals
  • Regularly update our sanctions screening databases
  • Immediately terminate relationships with sanctioned parties

Prohibited Jurisdictions

We do not accept customers from the following jurisdictions:

United States & Territories

  • All states and territories

High-Risk Countries

  • Afghanistan
  • Iran
  • North Korea
  • Syria
  • Crimea region

Restricted Countries

  • France
  • Netherlands
  • Spain
  • UK

8. Training and Awareness

8.1 Employee Training

All employees receive regular AML training, including:

  • Initial training upon hiring
  • Annual refresher training
  • Specialized training for compliance staff
  • Updates on regulatory changes

8.2 Training Content

Training covers:

  • Recognizing suspicious activity
  • Customer due diligence requirements
  • Reporting procedures
  • Legal obligations and penalties
  • Record keeping requirements

9. Risk Assessment

9.1 Risk-Based Approach

We adopt a risk-based approach to AML, assessing:

  • Customer risk (geography, business type, transaction patterns)
  • Product risk (payment methods, anonymity levels)
  • Delivery channel risk (online platforms, mobile apps)
  • Geographic risk (country risk ratings)

9.2 Annual Review

Our AML program undergoes annual review and assessment to ensure effectiveness and compliance with evolving regulations.

10. Compliance Officer

SportHub365 has appointed a dedicated AML Compliance Officer responsible for:

  • Overseeing the AML program
  • Implementing AML policies and procedures
  • Reviewing and filing suspicious activity reports
  • Ensuring employee training
  • Liaising with regulatory authorities
  • Conducting internal audits and reviews

AML Compliance Officer Contact

Name: Michael Rodriguez

Email: compliance@sporthub365.org

Address: Abraham de Veerstraat 1, Curacao

11. Consequences of Non-Compliance

11.1 Customer Actions

If customers fail to comply with AML requirements, we may:

  • Request additional documentation
  • Limit account functionality
  • Freeze funds
  • Close the account
  • Report to authorities

11.2 Legal Consequences

Violations of AML regulations can result in:

  • Substantial fines and penalties
  • Loss of gaming license
  • Criminal prosecution
  • Reputational damage

12. Policy Review and Updates

This AML policy is reviewed annually and updated as necessary to reflect changes in:

  • Legal and regulatory requirements
  • Business activities and risk profile
  • Industry best practices
  • Technological developments

Customers will be notified of significant policy changes through our website and email communications.

13. Contact Information

For AML-related inquiries or to report suspicious activity:

SportHub365 Compliance Department

Email: compliance@sporthub365.org

Phone: +599 9 888 7777

Address: Abraham de Veerstraat 1, Curacao

24/7 Support: support@sporthub365.org

Customer Acknowledgement

By using SportHub365 services, customers acknowledge that they have read, understood, and agree to comply with this AML Policy. Customers consent to the collection, use, and disclosure of their personal information for AML compliance purposes as outlined in this policy and our Privacy Policy.

VERIFIED & COMPLIANT
AML Policy v2.0
Effective: January 2025

GLOBAL INFOTECH CONSULTANCY N.V.

Registration number: 149927

Registered address: Abraham de Veerstraat 1, Curacao

Licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros

License No. ALSI-102310008-FI5

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SportHub365 is owned and operated by GLOBAL INFOTECH CONSULTANCY N.V. (Registration number: 149927, registered address: Abraham de Veerstraat 1, Curacao). Licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros (License No. ALSI-102310008-FI5).

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